- Current Products
- Legacy Products
- Product Code Find your model number
- Software Development Kit
- Windows 10 Drivers
- Technical Support contact form
Are you getting error messages 'Setup could not detect your product', TV Tuner not available' or 'Unable to locate capture filter' after Windows 10 installed an update?
This is a known "feature" of the new release of Windows 10, related to video cameras but also affecting TV tuners and video recorders.
Questions or problems? Please contact Hauppauge support at: firstname.lastname@example.org
WinTV for Media Center
High definition video recorders
WinTV-quadHD & Digital TV tuners
SteamEez video streaming products
Support utilities and other information
Ways to connect to a TV signal
Technical Support Contact form
Prodinfo: get information on your Hauppauge TV tuner
Prodinfo.exe is a program you can run which will extract information about the WinTV product you have installed such as model and serial number, MAC address, revision, and features which can be used to identify the exact model of your product. The driver for the device must be installed in order to run Prodinfo.exe
HCWClear: remove the Hauppauge driver and applications from your PC
HCWCLEAR.exe is a program you run to remove all driver and files that were installed with the installation of the WinTV program.
Hybrid Video Recorders
WinTV-Digital-Only TV tuners - Internal PCI cards
Search for your Hauppauge product by product code
How to find the product code of your Hauppauge product:
Hauppauge product codes on WinTV boards are normally found on the TV tuner. This is a five digit number normally followed by a revision (REV). You need to look at the first two numbers to determine the product type. The other numbers are related to the accessories which are on the product.
On the MediaMVP, WinTV-USB and other "boxes", the product code is normally on a label on the bottom of the case.
203xxx Xbox One Digital Tuner
203xxx PCTV Triple Stick 292e
1111XX WinTV-Analog Stick
26XXX, 25XXX WinTV-PVR-150
164XXX HD PVR60
157XXX HD PVR Gaming Edition Plus
157XXX HD PVR2
157XXX HD PVR Gaming
158xxx HD PVR Rocket
711XX Impact VCB-PCI-E
64XXX Impact VCB-PCI
49XXX HD PVR
34XXX 88X based WinTV boards
Software Developers Toolkit for the Hauppauge TV tuners
Hauppauge has a new SDK available for .NET applications. The SDK simplifies the development of TV applications in .NET. The SDK makes it easy for applications to perform functions like querying the available channels, start watching a channel in an application supplied window, pause/play, adjust volume, display OSD graphics, record live tv to a file, etc.
The SDK is provided under NDA and can be requested at email@example.com or firstname.lastname@example.org
Windows 10 Drivers
Windows 10 requires special drivers to avoid errors during the Hauppauge product installation.
The latest versions of WinTV v10, 8.5 and WinTV v8 and Hauppauge Capture include these drivers. But if you are looking just for the Windows 10 driver, these are updated drivers which can be used with Windows 10.
North America products
- WinTV-HVR-955Q, WinTV-HVR-950Q
- Xbox One TV tuner (ATSC)
- WinTV-quadHD PCIe, WinTV-HVR-1265, WinTV-HVR-1250, WinTV-HVR-1260
- WinTV-HVR-2255, WinTV-HVR-2250, WinTV-HVR-2200
- WinTV-HVR-1975, WinTV-HVR-1955, WinTV-HVR-1950
- WinTV-quadHD USB
- HD PVR 2 (all models)
- HD PVR 60
- WinTV-HVR-950 (65xxx), WinTV-HVR-850 (65xxx), WinTV-HVR-850 (111xxx)
- WinTV-dualHD, WinTV-soloHD
- WinTV-NOVA-S2, 461e
- WinTV-quadHD PCIe, Starburst 2, WinTV-HVR-12xx, WinTV-HVR-1700, WinTV-HVR-1500, WinTV-HVR-1400
- WinTV-HVR-55xx, WinTV-HVR-44xx, WinTV-HVR-33xx (150xxx, 121xxx, 53xxx, 69xxx)
- WinTV-NOVA-S-USB2, WinTV-NOVA-HD-USB2
- WinTV-Nova-T stick, WinTV-Duet, WinTV-Nova-TD
- WinTV-HVR-900 (65xxx)
- WinTV-Ministick, WinTV-Ministick2