- Current Products
- Legacy Products
- Product Code Find your model number
- Software Development Kit
- Windows 10 Drivers
- Technical Support contact form
Are you getting error messages 'Setup could not detect your product', TV Tuner not available' or 'Unable to locate capture filter' after Windows 10 installed an update?
This is a known "feature" of the new release of Windows 10, related to video cameras but also affecting TV tuners and video recorders.
The latest versions of WinTV v10, v8.5, WinTV v8 and Hauppauge Capture automatically update the Windows 10 drivers to fix this error message. If you need to manually fix this, click here.
Questions or problems? Please contact Hauppauge support at: support@hauppauge.co.uk
Applications
WinTV-HVR series internal PCI and PCIe TV tuners
WinTV-HVR series external USB TV tuners
WinTV for Media Center
WinTV-quadHD & Digital TV tuners
Analog USB TV tuners
mySmarthome
High definition video recorders
SteamEez video streaming products
Support utilities and other information
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Ways to connect to a TV signal
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Digital Signal Monitor
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Technical Support Contact form
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Warranty information
Prodinfo: get information on your Hauppauge TV tuner
Prodinfo.exe is a program you can run which will extract information about the WinTV product you have installed such as model and serial number, MAC address, revision, and features which can be used to identify the exact model of your product. The driver for the device must be installed in order to run Prodinfo.exe
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HCWClear: remove the Hauppauge driver and applications from your PC
HCWCLEAR.exe is a program you run to remove all driver and files that were installed with the installation of the WinTV program.
Hybrid Video Recorders
WinTV-Digital-Only TV tuners- External-USB
WinTV-Digital-Only TV tuners - Internal PCI cards
Personal Video Recorders
Streaming media products
Broadway
Search for your Hauppauge product by product code
How to find the product code of your Hauppauge product:
Hauppauge product codes on WinTV boards are normally found on the TV tuner. This is a five digit number normally followed by a revision (REV). You need to look at the first two numbers to determine the product type. The other numbers are related to the accessories which are on the product.
On the MediaMVP, WinTV-USB and other "boxes", the product code is normally on a label on the bottom of the case.
204109 WinTV-dualHD
203029 WinTV-soloHD
203xxx Xbox One Digital Tuner
203xxx PCTV Triple Stick 292e
166XXX WinTV-quadHD
160XXX WinTV-HVR-1975
161xxx WinTV-HVR-1265
15XXX WinTV-HVR-5525
159xxx WinTV-MiniStick2
73XXX WinTV-HVR-1900
151XXX WinTV-HVR-2215_2205
89XXX WinTV-HVR-2200_2210
650XXX WinTV-HVR-900_930
1111XX WinTV-Analog Stick
94XXX WinTV-HVR-1100
67XXX WinTV-HVR-1110
22XXX WinTV-HVR-1200
26XXX, 25XXX WinTV-PVR-150
164XXX HD PVR60
157XXX HD PVR Gaming Edition Plus
157XXX HD PVR2
157XXX HD PVR Gaming
158xxx HD PVR Rocket
131xxx Colossus
152XXX Colossus2
711XX Impact VCB-PCI-E
122XXX USB-Live2
64XXX Impact VCB-PCI
110XXX MediaMVP-HD
49XXX HD PVR
38XXX WinTV-PCI
44XXX WinTV-Go
64XXX WinTV-PCI-FM
34XXX 88X based WinTV boards
86XXX MediaMVP
48XXX WinTV-PVR-250-350
32XXX WinTV-PVR-250
30XXX WinTV-PVR-250
Software Developers Toolkit for the Hauppauge TV tuners
Hauppauge has a new SDK available for .NET applications. The SDK simplifies the development of TV applications in .NET. The SDK makes it easy for applications to perform functions like querying the available channels, start watching a channel in an application supplied window, pause/play, adjust volume, display OSD graphics, record live tv to a file, etc.
The SDK is provided under NDA and can be requested at support@hauppauge.com or sdk@hauppauge.co.uk
Windows 10 Drivers
Windows 10 requires special drivers to avoid errors during the Hauppauge product installation. The latest versions of WinTV v10, WinTV 8.5, WinTV v8 and Hauppauge Capture include these drivers. But if you are looking just for the Windows 10 driver, these are updated drivers which can be used with Windows 10.
WinTV and HD PVR Drivers
- WinTV-dualHD and WinTV-soloHD
- WinTV-HVR-935
- WinTV-HVR-930C (16xxx)
- WinTV-NOVA-S2, PCTV 461e
- WinTV-quadHD PCIe, Starburst 2, WinTV-HVR-12xx, WinTV-HVR-1700, WinTV-HVR-1500, WinTV-HVR-1400
- WinTV-HVR-55xx, WinTV-HVR-44xx, WinTV-HVR-33xx
- ImpactVCB-e
- USB-Live2
- HD PVR 2 (all models)
- Colossus2
- HD PVR 60
- WinTV-HVR-2200, WinTV-HVR-2205
- WinTV-HVR-1975
- WinTV-NOVA-S-USB2, WinTV-NOVA-HD-USB2
- WinTV-Nova-T stick, WinTV-Duet, WinTV-Nova-TD
- WinTV-HVR-900 (65xxx)
- WinTV-Ministick, WinTV-Ministick2
- WinTV-HVR-1110