Format your SD card in either FAT32 or exFAT.
exFAT formatted SD cards can record a file as large as your SD card, while FAT32 will create a series of 4 GB files. Example: if you insert an exFAT formatted 128Gb SD card, you can record one file up to around 16 hours. If you insert a FAT32 formatted 128 GB SD card, a 16 hour recording will appear as thirty-two 4 GB files.

You will hear HDMI audio (audio from whatever is plugged into the 'HDMI In' port).

On the front of the HD PVR Pro 60, there are two input ports: a Controller port and a Headset port. When you have your headset plugged into the Headset port, HDMI audio is routed to three places: over the USB bus into your PC, out the HDMI Out port to your monitor and also to the Headset port. You will hear your HDMI game audio in your headset.

You can plug in a microphone using the 4-pin Headset port jack on the front of the HD PVR Pro 60. When you do this, the internal audio mixer inside the HD PVR Pro 60 will mix HDMI audio with your microphone audio, and you can use the audio mixer in Hauppauge Capture to adjust the relative volume of the HDMI and microphone audio.

If you have a 4-pin headset with microphone, simply plug this into the Headset port on front of the HD PVR Pro 60.

If you have a microphone with a two or three pin jack, you need to plug a 4-pin to 2-pin audio adapter ( the pink/green audio adapter ) into the Headset port jack on the front of the HD PVR Pro 60, and then plug your microphone into the pink connector.

If you are conferencing with Zoom or Skype and want to turn off the HDMI audio (which normally comes from your camera's built-in microphone), do this:

• In Hauppauge Capture, turn the Game slider all the way to the left. This turns off audio coming from the HDMI In connector on the Pro 60.
• Set Mic: to HD PVR Pro 60 Microphone
• Plug your microphone into the 4-pin headset in port on the front of the HD PVR Pro 60
• Adjust the microphone volume using the Mic: slider in Hauppauge Capture. You should test the microphone audio to make sure the volume level is correct before you 'go live'.

• White: the Pro 60 is booting up
• Blinking red: can't read SD card (or there is something wrong with the SD card format)
• Solid red: no video or video out of range
• Solid GREEN: ready to start recording
• Blinking GREEN: recording
• Two red blinks, then GREEN: your SD card is write protected and recording cannot start. To record, turn off the copy protection button on your SD card.
• Five red blinks, then GREEN: your HDMI video source is copy protected with HDCP.
• Solid GREEN after the record button is hit: the Rec Mode switch is in the wrong position (set to PC instead of SD)
• Solid blue: internal error

On the side of the HD PVR Pro 60, there are two switches: 'REC MODE' and 'iOS REC'. The 'REC MODE' switch is used to select the mode of operation: PC connected mode (the 'PC' setting) and standalone mode (the 'CARD' setting).

The 'iOS REC' mode switch is used to control HDMI recording and passthrough. This switch is normally left in the 'ON' position. In this mode, HDMI video is passed through the HD PVR Pro 60 to the 'HDMI Out' port and HDCP copy protection is used to determine if video can or cannot be recorded. In the 'OFF' mode, HDMI video is passed through the HD PVR Pro 60 but video cannot be recorded.

Note: we recommend always leaving the iOS Rec switch in the 'ON' position.

If you want to record one long file on the SD card, make sure you format the SD card using ExFat. If you use Fat32, the recorder will create a new recording when it hits the max file size limit of Fat32, which is 4Gbytes. The good news is that these 4GB files can be 'stitched' together in a video editor. But to avoid this, simply reformat the SD card using ExFAT.

All recordings made by the HD PVR 2, Colossus 2, HD PVR Rocket and HD PVR Pro 60 can be played back onto a TV set using any of the following methods:

• Connect your PC to the TV set via HDMI: Run an HDMI cable from your PC and plug it into your TV set. Use Hauppauge Capture, Windows Media Player or other player like VLC to play your videos to your PC screen. You should see your recording also being played back to your TV set.
• Use a media player like the Amazon FireTV box: The Amazon FireTV box has a USB port on the back where you can play any of the HD PVR recordings. Copy your recordings to a USB thumb drive, plug it into the FireTV box USB port and then you can use 'VLC' media player (available on the Amazon store as an app) to play your recordings.
• Copy your HD PVR recordings onto a USB thumb drive, and then plug the thumb drive into the TV set and play your videos: If you make a recording using any HD PVR and copy that recording to a USB thumb drive, many new Samsung and LG TV sets have a USB port on the back where you can plug the thumb drive with your recordings. As soon as you plug in the thumb drive, the Samsung TV set will recognize the thumb drive and allow you to play recordings back to your TV screen.

If you have any questions on these connections, please email us at techsupport@hauppauge.com and we'll try to help you.

As soon as you plug anything into the Controller port, HDMI In audio is disabled (HDMI passthrough is continued to be passed through to the HDMI Out port) and audio to both your headset and to the USB bus now comes from the Controller port.

The HD PVR Pro 60 can only accept stereo audio. If your video source (game console, cable box, etc.) is sending 5.1 channel audio, you will get NO audio in your recordings.
Normally a video source will 'handshake' with the HD PVR Pro 60 and determine an audio format which both devices can support. But sometimes a video source has a fixed audio format to 5.1 channel audio in which case the HD PVR Pro 60 will not record audio. To fix this, you need to set your video source audio format to 'Automatic' or to manually set the audio format to stereo audio.

On your Xbox One X with your headset connected to your Xbox controller, hit the Xbox button to go to Home.

Then go down to Settings.

Use the Left stick on your controller to go right.

Go down to Audio.

Use the A button to select Audio.

Go to Headset Volume. Increase to 100% (or less as you like). Then use the B button to go back to the main menu.

If, after making this adjustment on your Xbox One X, the headset volume is too high, you can adjust it down in Hauppauge Capture by using the Headset slider on the left side of Hauppauge Capture.

The Xbox One and Xbox One X controllers can be configured to lower the game audio volume in the Xbox One Chat mixer. We find that sometimes this knocks down the game volume too much. To fix this, on your Xbox One go to:
Settings -> Display and Sound -> Volume -> Chat Mixer
and set this to Do nothing

The basic problem is that the Switches HDMI resolution is not what the HD PVR needs to sync up.

Do this:

• In the Switch settings System settings > TV output > TV resolution, change from 'Automatic' to either 720p or 1080p
• you must connect the power to the docking station before connecting the HDMI lead to the HD PVR 2

The maximum bit rate for HD PVR Pro 60 recordings is 60Mbits/sec. Please note: you need a fast PC to record at the maximum bit rate. If you see dropped frames in your recordings, you will need to either lower your bit rate, upgrade your PC, or add an SSD drive to your PC and use it for recordings. SSD drives very often fix problems related to dropped frames.

With the Xbox One and Xbox One X, game chat is only available from the Xbox One controller. To record game chat plus game audio, use the supplied 4-pin to 4-pin cable to connect from your Xbox One controller to the Controller In jack on the front of the HD PVR Pro 60. This brings game audio plus chat into the HD PVR Pro 60. Note: as soon as you plug in the 4-pin cable into the Controller In jack on the Pro 60, the HDMI audio is muted for recording (but not passthrough).

In Hauppauge Capture, you can adjust the audio volume in Hauppauge Capture with the Game slider.

The HD PVR Pro 60 is an audio mixer inside which will take the microphone from your headset, and both add it to the recording and at the same time, send it out to the Controller In jack.

To do this, simply connect your headset to the Headset In on the HD PVR Pro 60. If you want your commentary to be sent as part of multi-player chat, connect your game controller to the Controller In jack on the front of the Pro 60.

In Hauppauge Capture, you can adjust the audio volume in Hauppauge Capture with the Voice slider. You can adjust the volume of the game auio in your headset with the Headset slider.

• On the PS4, go to Settings: from the main user interface, push up on the DualShock 4 to reach the top-level of the system’s menu, and select the toolbox labelled ‘Settings’
• Enter the System submenu: When the long list of options appears, scroll down to the icon named ‘System’ and select it
• Turn off HDCP encryption: You’ll find another long list in Settings. Scroll down to ‘Enable HDCP’ and ensure that the box to the right of the label is not ticked. It will be enabled by default, so simply click on it to disable the irritating feature. If you have any applications open, the system will ask you to close them, so make sure that you’ve saved your game before completing this last step.

The following information comes from the Xbox support site

Problem: Playing premium content on your console establishes an HDCP connection with your television. Some unintended video and sound behavior may occur if you plug in a DVR or home entertainment system while the console is turned on.

To resolve this problem, try the following solutions:

• Restart your Xbox One console:
  • Press the Xbox button on the console for ten seconds until the console turns off.
  • Touch the Xbox button on the console again to turn it on.
  • Try to play the content again.
• If your Xbox One console is in instant-on power mode:
  • Go to the Home screen.
  • Press the Menu button on your controller and select Settings.
  • Go to Power & startup, then Power options.
  • Select Power mode and then select Save Energy.
  • Turn off the console by holding the Xbox button.
  • Turn on the console by pressing the Xbox button, and then try to play the content again.

The HD PVR Pro 60 can record 4K (down converted to 1080p60) or 1080p60 HDMI video sources without HDCP. Common examples: PS4 Pro (4K), Xbox One X (4K), Xbox One (1080p60), PS4 (1080p60), WiiU (1080p60), Xbox 360 (1080p60), PC Graphics card (normally 1080p60).

The HD PVR Pro 60 can record up to 1080p at 60 frames per second. For 4K video sources, a built-in downscaler converts 4K to 1080p60.

Yes, the HD PVR Pro 60 has a no delay pass-thru for 4K and 1080p video sources, so you can see your game on your TV set and at the same time, record your game play.

The button is used to start and stop recordings.

No, the HD PVR Pro 60 is powered by the USB 3.0 port on your PC. If you are trying to record standalone, you can use a standard USB power adapter as long as it is rated at 5v at 1 amp.

No. The HD PVR Pro 60 can only accept stereo audio. If your video source (game console, cable box, etc.) is sending 5.1 channel audio, you will get NO audio in your recordings.
Normally a video source will 'handshake' with the HD PVR Pro 60 and determine an audio format which both devices can support. But sometimes a video source has a fixed audio format to 5.1 channel audio in which case the HD PVR Pro 60 will not record audio. To fix this, you need to set your video source audio format to 'Automatic' or to manually set the audio format to stereo audio.

The HD PVR Pro 60 is compatible with both OBS and XSplit for streaming.

Hauppauge is currently working on a version of StreamEez to run with the HD PVR Pro 60.