• Windows 10, 8 and 7 both 32 and 64 bit versions
• Windows Media Center in Windows 7 and 8.

• Processor Requirements (minimum):
  • 2.2 GHz Intel P4 or equivalent
• Microsoft Windows 10, 8, 7 or Windows Vista
• Available PCI Express X1 or X16 slot
• Graphics with 64MB memory (or greater)
• Sound card

Yes. Our Linux support can be found at www.hauppuage.com/linux

Yes, the WinTV-HVR-1265 can be used in Windows 7 Media Center. Simply download and install the latest MCE Kit from the Hauppauge website, which will install the driver and necessary "Hauppauge MCE Soft Encoder".  Under Windows 7 only the driver is required, the Soft Encoder is included with the Windows 7.

Here is the link.

Please note: you will only be able to configure WinTV-HVR-1265 as either an Digital tuner or an Analog tuner. You will not be able to switch between Digital and Analog channels.

NOTE: You must set up an analog TV tuner in Media Center first before you can proceed to set up a digital tuner.

NTSC Analog CableTV or over-the-air analog TV: You can use your cable TV from the wall to connect to the WinTV-HVR-1265 and receive all of your basic Cable TV channels. You can also use a roof top antenna to receive "over-the-air" TV.

Note: After June 2009, most areas in the United States no longer broadcast over-the-air analog signals.

ATSC over-the-air digital TV: Supports all ATSC formats, up to the high definition 1080i format!
Note: For ATSC digital TV, a rooftop/out door antenna is recommended for optimal results/signal strength.

ClearQAM cable TV Channels: Clear QAM digital cable TV channels are unencrypted digital cable TV channels. Clear QAM allows users to watch unencrypted digital TV channels from their cable TV provider without a set-top box.
Note: WinTV v7, WinTV v6, Microsoft Windows 7 or Windows TV Pack 2008 for Vista are required for clear QAM reception
Note: Check your local cable TV provider for clear QAM reception over your cable TV network.

No. The WinTV-HVR-1265 has an ATSC over-the-air digital TV tuner built-in and supports all ATSC formats, up to the high definition 1080i format . The WinTV-HVR-1265 will support ATSC broadcasts that are currently being transmitted over-the-air. The WinTV-HVR-1265 also will support clear QAM cable TV channels through your direct cable TV line (if available from your cable TV provider). It will not be able to decode HD broadcasts that come through your cable or satellite box.

No, not from a cable or satellite box. But if your cable TV operator provides clear QAM and you connect a cable TV wire directly to the WinTV-HVR-1265, you will be able to watch and record HD TV. In addition, the WinTV-HVR-1265 has ATSC over-the-air digital TV tuner built-in and supports all ATSC formats, up to the high definition 1080i format.

But the WinTV-HVR-1265 will not be able to decode HD broadcasts that come through your cable or satellite box. The HVR 1250 also will support clear QAM cable TV channels through your direct cable TV line if available from your cable TV provider.

Using the WinTV v8, v8.5 or WinTV v10 application the WinTV-HVR-1265, for ATSC and Clear QAM digital TV recordings, the recording format and bit rate is exactly the same as the broadcast format (i.e. ATSC 1080i is recorded at 1080i). The file format will be .ts
For NTSC analog cable TV recordings, othe WinTV v8, v8.5 or WinTV v10 application uses Hauppauge's SoftPVR to create Transport Stream files (TS)

Note: TS files can be converted to MPEG files using options in the WinTV v8, v8.5 or WinTV v10 configuration menu.

No. The WinTV-HVR-1265 will only be able to record the program that is being viewed using WinTV v8, v8.5 or WinTV v10.

You will not be able to watch a digital channel and record an analog channel simultaneously or vice versa due to the fact there is only a single tuner on the WinTV-HVR-1265.

If you are watching a digital TV channel and you see choppy video, no audio or a black screen, then it is possible your PC is not fast enough to decode and play the digital TV channel you are watching. Please verify that your system meets the minimum requirements for using the WinTV-HVR-1265

Digital TV, especially ATSC high definition digital TV, is very CPU intensive. Many graphics cards have special built-in hardware to speed up decoding of high definition TV channels.

On graphics cards without special video decoding features, you can often improve the playback performance by using the Video Renderer settings located in the settings menu of WinTV 7. To open the setting menu click on the “gear” button located in the lower left of the WinTV 7 screen.

The default mode is EVR. The other modes are VMR9, VMR7 and Overlay. Each mode uses a different process to render video. Try each mode and use the one which gives you the best results. To use hardware acceleration put a check in the box “use hardware acceleration when possible. This will allow your graphics system to use hardware acceleration for video decode. Note: graphics hardware acceleration does not work on all systems. After making a change in video rendering settings Wintv must be restarted to take effect.

If you are using WinTV 6 then the render options are part of a separate program called Primary.  Changes in the Primary applet must be made with the WinTV application closed.  Open the Primary program by going to Start – All Programs – Hauppauge WinTV – Primary.  After making changes close the Primary applet and open the WinTV application.

The IR software should be installed by default. To check look for a small remote control icon in the Windows task bar on the lower right. If it is not present you can reinstall Wintv from the installation CDROM or download IR32.EXE from our support web site. The remote control must also have “line of sight” with the WinTV-HVR-1265 IR sensor. Be sure that the IR cable is connected to the IR port on the back of the WinTV-HVR-1265 board (available on certain models only).

To correct the flickering video issue, from the BIOS, disable the "C1E Support” option and restart the system.

Microsoft has released Windows Media Center patches for the "Low bit rate" error message.
Click to view the information from Microsoft.

This can be caused by a corrupt Channel database so you will need to uninstall and reinstall.  First you need to go to start, all programs, Hauppauge Wintv and in that folder run
“uninstall Wintv7” (or remove Wintv7 using control panel "add/remove programs) then you need to remove the backup channel database.

Windows Vista, 7 and 8 go to C:\program data ( this folder is a hidden folder so if you do not see it you need to “show hidden folders “ in your search
Options)  once you can get to this folder you will see a folder label “Hauppauge”  delete this folder.

Windows XP go to C:\documents and settings\all users\shared documents\application data ( this folder is a hidden folder so if you do not see it you need to “show hidden folders “ in your search Options)  once you can get to this folder you will see a folder label “Hauppauge”  delete this folder.

Then download the latest version of Wintv7 located in the support section of the website and reinstall (note: you must have your original CD to validate the download.)

This appears to be a bug in windows 64 bit OS. Our drivers are signed.

"Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)"

The following is probably the easiest fix to Error Code 52 on Windows 7 or Windows 8 64bit.

In device manager right click the Hauppauge product under Sound Video and Game Controllers with the exclamation mark and select Uninstall.

On the Confirm window please check the box for "Delete the driver software for this device" and click OK.

Once the drivers are gone on the top of Device Manager click on "Scan for Hardware Changes".

Windows should now look online automatically for drivers.

Take a look after a few minutes if the drivers are installed automatically properly under Sound Video and Game Controllers.

If they still come back as "unsigned" try the procedure again.