Support: WinTV-HVR-1900 and WinTV-HVR-1975

Latest WinTV v8 application

Click the below link to get the latest WinTV v8 application and TV tuner driver download package

Latest WinTV v8 installer Package
For Windows 8, 7, and Windows 10

Windows driver

Download WinTV-HVR-19xx driver version 34230.

Name: Driver73_3_2_34230.exe
Size: 4.4 MB
Updated: 17/08/2016

To install the latest Windows driver only:

Leave your WinTV-HVR plugged into your PC. Follow the following steps:

  • Download the Windows driver above.
  • Double click the downloaded driver. This will install the WinTV-HVR-1975 Windows driver.
  • At the completion of the driver install, you should see a message which says Drivers have been updated successfully.
  • At this point, the Windows driver will be installed.

Windows Media Center

Note to Windows Media Center users:

If you want to use WinTV-HVR-195x to watch and record analog cable TV with Microsoft's Media Center application, do the following:

When you run Media Center, go to Tasks / Settings / TV / Set Up TV signal
At 'Set Up your TV signal', click Next
At "Regional settings', make sure your region is correct and click Next
At 'Download TV options', click Next.
At "TV Signal', click 'I will configure my TV signal manually' and click Next
You will then see: Cable / Satellite / Antenna. Chose the source of your TV signal (Cable for use with analog cable TV) and click Next.
Click through the rest of the settings, set up your Guide listings and click Finish. Then return to the main menu.

Go to TV + Movies and then live TV to watch and record TV.

Setting up your TV tuner in Windows 7 Media Center

Download

Here is a screen by screen view of the setup of Windows Media Center. It was based on the WinTV-HVR-1600, but the setup with other WinTV-HVR products will be similar.

Windows Media Center remote control receiver/blaster configuration utility

downloadHcwcirconfig_tool_1.2.28165.exe

Use this utility to enable or disable the built-in IR receiver/blaster hardware on the WinTV-HVR-1850 and WinTV-HVR-2250 for use with Windows Media Center. You would disable the built-in IR receiver/blaster if you are using an external USB attached Windows Media Center remote control.

To use this tool:

  • Download and install the Hcwcirconfig tool
  • After installing the Hcwcirconfig tool, run the program. The tool will be located in Start / All Programs / Hauppauge WinTV / HCWCIRConfig Tool
  • To configure as a Windows Media Center remote control, put a check in the box labeled Hauppauge Consumer Infrared Receiver click OK – Save Changes.
  • Your computer must be restarted for the changes to take effect.

Name: Hcwcirconfig_tool_1.2.28165.exe
Name: 322KB
Name: 6/16/2010

Bug fixes for the Windows Media Center "Low bit rate" error message

Microsoft has released Windows Media Center patches for the "Low bit rate" error message.

Click to view the information from Microsoft.

Accessory software for the WinTV-HVR-19xx

WinTV Digital Signal Strength Indicator

Signal Strength Indicator version 32308

The WinTV Digital Signal Strength indicator displays information about the quality of the digital TV channel you are watching. This application is used with the WinTV v6 and WinTV v7 applications.

Click here for instructions on using this application.

IR Remote control applet for Windows

IR Remote control version 30339

Remote control applet. After you run this applet, an icon will appear in your Windows device tray showing that the Hauppauge remote control is active.

Name: 2_68_30339_IR32.exe
Size: 443KB
Updated: Oct, 7, 2010

Blaster Configuration: the IR blaster configuration program

irblast_28025.exe

This program configures the IR blaster for use with the WinTV v7 application. Included is the selection of the set top box and the learn mode.

WinTV-Scheduler update for WinTV version 6

TV Scheduler version 25_26071.exe


This TV program scheduler for WinTV version 6 allows 'background recording' on dual tuner WinTV products.

Name: sched25_26071.exe
Size: 3.8 MB
Updated: March 11, 2008

WinTV Radio application for use with WinTV version 6

WinTV Radio32 application version 1.54
Notes:
  • this application runs with WinTV version 6 on WinTV boards equipped with FM radio
  • WinTV v7 has a built-in FM radio application

To install, download to a temporary directory and run RADIO32.EXE
New features include 30 presets and local/distance reception. Also, name radio stations by creating a preset and then clicking on the freq display and typing in the string you want.
Click here to see instructions on using the new WinTV Radio32 application.

Name: radio32_154_26154.exe
Version: 1.54
Size: 340 KB
Updated: June 3, 2008

downloadDownload Prodinfo

Prodinfo.exe is a program you can run which will extract information about the WinTV product you have installed such as model and serial number, MAC address, revision, and features which can be used to identify the exact model of your product. The driver for the device must be installed in order to run Prodinfo.exe

downloadDownload HCW Clear

HCWCLEAR.exe is a program you run to remove all driver and files that were installed with the installation of the Wintv program.

None at this time.

IR Blaster installation and configuration

Blaster Configuration: the IR blaster configuration program

irblast_28025.exe

This program configures the IR blaster for use with the WinTV v7 application. Included is the selection of the set top box and the learn mode.

IR Remote control application

downloadIR Remote control version 28015

Remote control applet for use with WinTV 7. After you run this applet, an icon will appear in your Windows device tray showing that the Hauppauge remote control is active.

Name: ir32_28015.exe
Name: 442KB
Name: 2/3/2010

3rd Party Applications

NextPVR

Is a free Personal Video Recorder (PVR) and Media Centre application for Microsoft Windows.

SnapStream Beyond TV™ 4 : "Proving that a PC can rival TIVO" !

  • Supports the latest Hauppauge TV tuners.
  • Record more than one show at the same time or watch one while recording another with multi-tuner support
  • Record an entire TV series Record one show, every episodes, or only new episodes of your favorite show
  • Enjoy the full screen interface Choose shows and setup recordings from the comfort of your couch
  • Easily find shows using the integrated Electronic Program Guide (EPG)
  • Record and watch HDTV shows with over-the-air HD support on the WinTV-HVR-1250
  • Skip commercials with SmartSkip
  • Find shows faster with the new browse by category feature, or search by title or keyword
  • No subscription fees
  • Schedule recordings away from home via the Internet or a web-ready phone
  • Download FREE 21-day trial today

WinTV-HVR-1975 installation guides

WinTV-HVR-1975 QuickInstall version 3

Updated: December 2010

Download WinTV v7 users manual

IR Remote Blaster QuickInstall Guide

Name: irblast_28025.exe
Size: 414KB
Updated: 2/3/2010

Making a TV connection to your WinTV

What Operating Systems are supported by the WinTV-HVR-1975?

  • Microsoft Windows 10, 8.1, 8 and 7 -32 and 64 bit
  • Windows Vista (all versions), 32 and 64-bit
  • Windows® XP, XP Pro or Windows XP Media Center Edition, with Service Pack 2 (or greater)

System Requirements

  • Processor Requirements (minimum):
    • 1.0 GHz Intel P4 or equivalent (for cable TV)
    • 2.2 GHz Intel P4 or equivalent (for DVB-T2/T HD digital TV)
  • Microsoft® Windows 7®, Vista or Windows XP with Service Pack 2.
  • WinTV-HVR-1975 is Windows Vista Premium certified*
  • Available USB 2.0 port (does not work with a USB 1.1 port)
  • Graphics with 64MB memory (or greater)
  • Sound card for TV audio

Specifications of the WinTV-HVR-1975

  • Antenna input for analog cable TV, over-the-air DVB-T/T2 digital TV and DVB-C digital cable TV
  • FM radio input
  • Audio/Video inputs:
    • S-Video, composite video
    • Left and right audio via RCA jacks
  • MPEG-2 hardware encoder: Conexant -417 chip
  • Size: 10cm wide x 10.4 cm deep x 2.8cm high
  • Power: 5V to 12V at 2 amps
  • Weight: 6.5 oz

Can I use the WinTV-HVR-1975 with Media Center?

Yes, the WinTV-HVR-1975 can be used in Windows 7, Windows XP or Vista Media Center.
Please note: you will only be able to configure WinTV-HVR-1975 as either a Digital tuner or an Analog tuner. You will not be able to switch between Digital and Analog channels.

What type of channels will I receive with the WinTV-HVR-1975?

NTSC/PAL Analog CableTV or over-the-air digital TV: You can use your cable TV from the wall to connect to the WinTV-HVR-1975 and receive all of your basic Cable TV channels. You can also use a roof top antenna to receive "over-the-air" TV.

DVB-T/T2 over-the-air digital TV: Supports all DVB-T/T2 formats, up to the high definition 1080i format!
Note: For DVB-T/T2 digital TV, a rooftop/out door antenna is recommended for optimal results/signal strength.

DVB-C Digital cable TV Channels: DVB-C digital cable TV channels are unencrypted digital cable TV channels. DVB-C allows users to watch unencrypted digital TV channels from their cable TV provider without a set-top box.
Note: DVB-C is not supported on Windows Media Center Application
Note: Check your local cable TV provider for freeview digital cable TV reception over your cable TV network

Can I get HD with the WinTV-HVR-1975 through my Cable or Satellite box?

No. The WinTV-HVR-1975 has an ATSC, CLear QAM, DVB-T/T2 over-the-air digital TV and DVB-C cable TV receiver built-in and supports all ATSC/DVB-T/T2/C formats, up to the high definition 1080i format . The WinTV-HVR-1975 will support ATSC, DVB-T/T2/C broadcasts that are currently being transmitted over-the-air. It will not be able to decode HD broadcasts that come through your cable or satellite box.

What type of recordings can I make with the WinTV-HVR-1975?

Using the WinTV v8 application the WinTV-HVR-1975 will record in a transport stream (TS)
For DVB-T/T2/C digital TV recordings, the recording format and bit rate is exactly the same as the broadcast format (i.e. DVB-T/T2/C 1080i is recorded at 1080i).
For NTSC/PAL analog cable TV recordings, our HardPVR is used to create Transport Stream files (TS)

Note: TS files can be converted to MPEG files using options in the WinTV app's configuration menu.

Note: Not all recordings made with DVB-T/T2/C signals are DVD compliant.

Can I Record One Channel while watching another with the WinTV-HVR-1975?

No, the HVR-1975 is a single combo-tuner, so it will only record and allow you to view one channel at a time.

Black video window or choppy video when watching a digital TV channel

If you are watching a digital TV channel and you see choppy video, no audio or a black screen, then it is possible your PC is not fast enough to decode and play the digital TV channel you are watching. Please verify that your system meets the minimum requirements for using the HVR-1975

Digital TV, especially DVB-T/T2 or ATSC high definition digital TV, is very CPU intensive. Many graphics cards have special built-in hardware to speed up decoding of high definition TV channels.

On graphics cards without special video decoding features, you can often improve the playback performance by using the Video Renderer settings located in the settings menu of WinTV 7. To open the setting menu click on the “gear” button located in the lower left of the WinTV 7 screen.

VR

The default mode is EVR. The other modes are VMR9, VMR7 and Overlay. Each mode uses a different process to render video. Try each mode and use the one which gives you the best results. To use hardware acceleration put a check in the box “use hardware acceleration when possible. This will allow your graphics system to use hardware acceleration for video decode. Note: graphics hardware acceleration does not work on all systems. After making a change in video rendering settings Wintv must be restarted to take effect.

If you are using WinTV 6 then the render options are part of a separate program called Primary.  Changes in the Primary applet must be made with the WinTV application closed.  Open the Primary program by going to Start – All Programs – Hauppauge WinTV – Primary.  After making changes close the Primary applet and open the WinTV application.

I receive a "Low bit rate" error message when using Windows Media Center in Windows 7.

Microsoft has released Windows Media Center patches for the "Low bit rate" error message.
Click to view the information from Microsoft.

What file size will the recorded videos be?

Digital Broadcasts (DVB-T/T2/C)

The file size of a digital signal capture depends on the bitrate of the digital signal.  The bitrate is set by the broadcaster and cannot be user configured.  Bitrates for digital signals can range anywhere from about 1.2 Mbits/sec up to 19.3 Mbits/sec.  Most of the time these bitrates are variable and not constant.  Capture sizes for DVB-T/T2/C recordings are approximately 1.7 Gigabytes per hour up to 8.3 Gigabytes per hour.

Analog Broadcast.

The WinTV application has to convert analog signals to digital in order to record. There are four recording profiles. The following list shows recording file sizes for burning to 4.3Gb DVD:

Best - Approx 1 Hour+
Better - Approx 1 1/2 Hours
Good - Approx 2 Hours
Fair - Approx 3 Hours

WinTV Application does not open or opens and then disappears?

This can be caused by a corrupt Channel database so you will need to uninstall and reinstall.  First you need to go to start, all programs, Hauppauge Wintv and in that folder run
“uninstall Wintv7” (or remove Wintv7 using control panel "add/remove programs) then you need to remove the backup channel database.

Windows Vista, 7 and 8 go to C:\program data ( this folder is a hidden folder so if you do not see it you need to “show hidden folders “ in your search
Options)  once you can get to this folder you will see a folder label “Hauppauge”  delete this folder.

Windows XP go to C:\documents and settings\all users\shared documents\application data ( this folder is a hidden folder so if you do not see it you need to “show hidden folders “ in your search Options)  once you can get to this folder you will see a folder label “Hauppauge”  delete this folder.

Then download the latest version of Wintv7 located in the support section of the website and reinstall (note: you must have your original CD to validate the download.)

Remote control

Note: this remote control is supplied with some TV tuner models and is subject to chnage without prior notice

example1

click to enlarge

Non at this time

WinTV v7 error messages and what they mean

First time installation of Wintv 7 or reinstall: “WinTV board not found” or “No TV tuner available”

Step 1: Check the status of the drivers in Device Manager
  • Click Windows Start, click on Control Panel and click on Device Manager In Device Manager, click on Sound, video game Controllers
  • You should see your Hauppauge product
  • If the Hauppauge device has a yellow exclamation mark, click on the device to open it
  • If you see the following: "Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)" This appears to be a bug in windows 64 bit OS. The Hauppauge drivers are signed.
    The following is probably the easiest fix to Error Code 52 on Windows 7 or Windows 8 64bit.
    • In Device Manager, right click the Hauppauge product under Sound Video and Game Controllers with the exclamation mark and select Uninstall. If you have a USB product you might see multiple listings, please right click the first one on the list. (For this example we will use the WinTV-HVR-950Q. )
    • On the Confirm window please check the box for “Delete the driver software for this device” and click OK
    • Repeat the uninstall for the other two WinTV-HVR-950Q entries. (note you won’t be asked to ‘confirm device uninstall’ again)
    • Once the drivers are removed, right click on Sound, Video, Game controllers and click Scan for Hardware Changes
    • Windows should now look online automatically for the 950Q drivers
    • Take a look after a few minutes if the drivers are installed automatically properly under Sound Video and Game Controllers.
    • If they still come back as “unsigned” try the procedure again

ERRORS when running WinTV v8: “TVserver cannot Start” or “.NET framework errors

This can be caused by a corrupt WinTV v8 Channel DatabaseM. You will need to uninstall and reinstall the WinTV v8 application to fix this.<

Click Windows Start, click on All Programs -> Hauppauge WinTV and in that folder run Uninstall Wintv7 (or remove Wintv8 using control panel "add/remove programs) then you need to remove the backup channel database.

  • Windows Vista, 7 and 8 go to C:\program data ( this folder is a hidden folder so if you do not see it you need to “show hidden folders “ in your search Options) once you can get to this folder you will see a folder label “Hauppauge” delete this folder.
  • Windows XP go to C:\documents and settings\all users\shared documents\application data ( this folder is a hidden folder so if you do not see it you need to “show hidden folders “ in your search Options) once you can get to this folder you will see a folder label “Hauppauge” delete this folder. Then download the latest version of Wintv7 located in the support section of the website and reinstall (note: you must have your original CD to validate the download.)

    Settings.xml file is corrupt or missing”

  • Uninstall WinTV v7 using control panel Add/remove programs under programs and features and then reinstall WinTV 7

Linux for the WinTV-HVR-1975

Linux for the WinTV-HVR-1975

For the Linux driver, please send an e-mail message to: davidz@hauppauge.com